Q: Tracking of vouchers / promo codes redemptions

Go to Group Settings For Vouchers: <ul> <li>Select Rewards, followed by Vouchers</li> </ul> <img src="https://storage.crisp.chat/users/helpdesk/website/3d47d9a1e05c2600/untitled_vc5ld3.png" alt="" /> For Promo Codes: <ul> <li>Select Rewards, followed by Promo Codes</li> </ul> <img src="https://storage.crisp.chat/users/helpdesk/website/3d47d9a1e05c2600/untitled_w40uyk.png" alt="" />

Question 1

Linking tagged posts from Instagram / Facebook / Google Reviews to your Stashally Page

Accepted Answer

You can now upload your tagged posts from Instagram / Facebook / Google Reviews to your brand page! Posts uploaded will be credited accordingly. Here's how to do it:

Go to Page Settings
Click on Reviews followed by Import Social Reviews
Select Configure Now
Choose to import reviews from Google / Facebook / Instagram and select Connect
Once logged in, click on Import for the selected posts

| Remember to add and turn on your Social Wall Tile for your page

Here's a short video on how to do it!

https://www.youtube.com/watch?v=oYpR73V0ZWA

Question 2

Setting up Rewards : Promo Codes (Online Stores)

Accepted Answer

Do note that once a promo code is issued, the reward cannot be deleted or changed.

Go to Group Settings
Select the following as shown in the image below:

There are 3 types of promo codes:

Single Promo Code: Add 1 generic promo code which can be used multiple times.

Here's how you can distribute the code with every Review and for every Friend Referred

Unique Promo Code: Add a Promo code that is unique and meant for one time use only. (In this case you should be adding a batch of unique promo-codes)

Shopify Promo Code: Link up your Shopify Store's promo code with Stashally

Click Save when you are done.

Question 3

Installing a Shopify Product Page Widget

Accepted Answer

You can add reviews from your Stashally Group to each of your individual product pages on Shopify.

This is a guide on how to display your reviews / experiences on your shopify Product page.

${youtube}Installing Shopify Product Page Widget

Step 1: Copy the code on your Stashally app.

Step 2: Go to Themes on your main page side menu. Click on Actions and select Edit code.

Step 3: Under Templates, Select product.liquid

Step 4: Paste the code from Step 1 into the code. We suggest pasting it above {% section 'product-recommendations' %}

or {% include 'related-products' %}

Step 5: Save and head over to the app page to enable widget.

If you run into any issues or need help, please contact us via chat or email the team at connect@stashally.com

Question 4

Collecting Content to my Stashally Page

Accepted Answer

Every Page created on Stashally comes with their unique review / content collection link, which contributes content to the group. You can find the link to your form on your mini landing page at ${color}#fa5252 or at ${color}#fa5252

Our collection form allows users to:

Upload a photo/video
Share their experience
(Optional) Share their feedback
(Optional) Share a location

You can configure your form settings anytime from your group settings dashboard found at ${color}#fa5252

An example of the form:

Question 5

Tracking of vouchers / promo codes redemptions

Accepted Answer

Go to Group Settings

For Vouchers:

Select Rewards, followed by Vouchers

For Promo Codes:

Select Rewards, followed by Promo Codes

Question 6

Voucher redemption procedure (for physical retail and restaurants)

Accepted Answer

Select **Rewards ** on the top right corner of the page and choose the voucher to be redeemed

Click on Redeem Now
Check the 2 boxes and slide to redeem
Staff to key in Verification Code and select Verify

Where to get the verification code?

Go to Group Settings
Select Rewards, followed by Vouchers

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